FAQ

Q: What makes your hand-painted footwear unique?
A: Our hand-painted footwear is crafted with meticulous attention to detail by skilled artisans. Each pair is a unique work of art, featuring intricate designs and vibrant colors that are sure to turn heads.
Q: Do the shoes run true to size? What should I buy if I wear a half size? What if I have a wider foot?
A: Our Mules, Slides, and Heels run true to size. As we don't carry half sizes, if you are a true half size, we recommend sizing down. For slides only, if you have wide feet, please let us know in your order notes or email us with your order number atinfo@themyrafit.comas we have a wider slide style for you. Our Sneakers and Pointe run half a size small, therefore we recommend all sizes to size up. The best way to determine your best fit is to refer to our size chart here.
Q: Are the hand-painted designs durable?
A: Yes, our hand-painted designs are not only visually stunning but also durable. We use premium quality paints and sealants to ensure that the artwork remains vibrant and intact, even with regular wear. Our footwear is water-resistant, providing additional protection against the elements.
Q: Are all styles made-to-order?
A: Yes! In a world of excesses, we strive to create consciously. All Myra Fit styles are hand-painted and made-to-order per purchase just for you. Hand-painting production time is 8 to 14 business days. Please e-mail info@themyrafit.com if you need your order rushed.
Q: Do you make custom orders?
A: Yes! Please view our Custom Design Options here. You will see instructions on each listing.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to customers worldwide. We have partnered with top logistics providers in the industry to ensure fast and reliable delivery to your doorstep, no matter where you are located.
Q: Are your products ethically made?
Yes, we are committed to ethical and sustainable practices throughout our production process. Our artisans are paid fair wages, and we prioritize the use of eco-friendly materials wherever possible. Additionally, we strive to minimize waste and reduce our carbon footprint to contribute to a healthier planet.
Q: What should I do if my order is lost or damaged during shipping?
A:While we take every precaution to ensure that your order arrives safely and in perfect condition, unforeseen circumstances may occasionally arise. If your order is lost or damaged during shipping, please contact our customer service team as soon as possible. We will work with you to resolve the issue and ensure that you receive a satisfactory outcome.
Q: How is my order shipped, and can I track it?
A: We partner with top logistics providers in the industry to ensure fast and reliable delivery of your order. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor its progress every step of the way. This enables you to stay informed about the status of your delivery and plan accordingly.

Q: Is there anything else I should know about placing an international order?
A: When placing an international order, please ensure that the shipping address and contact information provided are accurate and up-to-date. Additionally, please be aware that certain products may be restricted for international shipping due to customs regulations or other restrictions. If you have any questions or concerns about placing an international order, please feel free to contact our customer service team for assistance.